Everything has a place.
Separate inboxes for different teams and accounts. Filter conversations by owner, status, or label to find the work that needs you.
SupportSalesCommunity
A SHARED INBOX WITH ROOM TO
BREATHE
A little order.
A little order.
A lot more care.
Your conversations, together in one calm workspace. Give every message an owner, every teammate the context, and every customer a thoughtful reply.
Built for teams. Designed for focus.
CYour workspace Connected
Conversations 3
Sam Taylor
A quick delivery question
Can I update my delivery address?
EmailRobin Park
Opening hours
Are you open this Saturday?
MessengerCasey Morgan
Thanks for your help!
That’s everything I needed.
EmailA place for every conversation.
A quick delivery questionA Assigned to Alex
Reply to Sam
Write a thoughtful reply…
Clear ownershipShared contextFewer distractionsYour own infrastructure
LESS CHASING. MORE HELPING.
A shared inbox.
A shared inbox.
A team on the same page.
Keep the small details that make good support feel personal.
Know who’s taking care of it.
Assign a teammate, leave a private note, and keep the conversation’s context together. Bring new members in with an invitation link.
AMOne team. Shared context.
Pick up where you left off.
Keep drafts, reuse saved replies, and snooze conversations until the right time. Live updates keep your workspace in step with your team.
Draft saved. Thought preserved.
MANY WAYS TO SAY HELLO
Meet conversations
Meet conversations
where they begin.
Start with the inboxes your team already uses. Keep ownership, notes, and follow-up in the same workspace.
Configure your inboxesGmail, Outlook, and IMAP or POP with SMTP.
Messenger
Bring Facebook Page conversations to your team.
Beyond the inbox
WhatsApp outreach and AI-assisted phone campaigns.
Chatalay is in early access. Connected-channel pilots need provider setup and live validation.
A CALMER WAY TO WORK
Useful by design.
Useful by design.
Quiet by default.
Customer conversations deserve your attention. The software around them should make that easier.
Chatalay focuses on readable screens, straightforward workflows, and a small self-hosted deployment. Your team gets a workspace built around the work.
A FEW GOOD QUESTIONS
Before you jump in.
Who is Chatalay for?
Teams that share responsibility for customer conversations: support, sales, and community operations. Separate inboxes and explicit member access help each team find its place.
Can I create an account here?
This site links to an existing workspace. Ask your workspace administrator for an invitation. Public self-service signup is not available yet.
Can we host it ourselves?
Yes. Chatalay is designed for a single-server Docker Compose deployment with PostgreSQL and durable file storage. Your operator manages hosting, backups, and provider credentials.
Can we run WhatsApp and phone campaigns?
These workflows are in development. They require provider connections, recipient permission, and a controlled live pilot before real outreach. They are not enabled by default.
GOOD CONVERSATIONS START HERE
Open Chatalay